Preferred Customer Agreement

Preferred Customer Agreement Click for Printer-Friendly Version
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Enjoying iFriends? A lot? You're not alone! Thousands of iFriends fans enjoy special "preferred customer status," a special account designation that lets you enjoy the service without the usual restrictions on spending limits or time. Fax us this form to receive unlimited, uninterrupted, and hassle-free fun with all of your favorite models.

DIRECTIONS: Print out this form, complete it, sign it, and fax it to 1-415-354-3327 (International Customers dial 001-415-354-3327). Shortly following receipt of your fax, we will email the primary email address you provide below with confirmation of receipt. If you do not receive a confirming email within a few hours after transmitting it, please re-fax the form.

If accepted, a iFriends customer service representative will promptly perform the necessary indications on your account profile, upgrade and re-activate your account, and notify you via email of same.

Note: If you do not have access to a fax machine, you may mail the signed agreement to Attn: Preferred Customer Agreement Dept., 3395 S. Jones Blvd., Suite 22, Las Vegas, NV 89146 USA. However, we will not be able to reactivate your account until we receive your mail.

Although our customer service department cannot accept or approve your agreement over the telephone, you may call for general questions or inquiries 24 hours per day, seven days per week, toll-free at 1-800-437-4363 (callers outside the U.S. and Canada, click here for toll-free dialing instructions from your country.) or via our online contact form.

Under penalty of perjury, I, ___________________________, hereby attest, confirm and swear (Please PRINT your complete name as it appears on the front of your credit card) that I am the actual authorized user of the following one or more iFriends screenname(s):

 

1.) ScreenName: _____________________ Password: _________________

2.) ScreenName: _____________________ Password: _________________

3.) ScreenName: _____________________ Password: _________________

 

Further, I swear under penalty of perjury that I am the actual authorized user of the one or more credit card number(s) used to establish the above screenname(s):

(Note: To help ensure immediate processing and acceptance, if you have access to a scanner or photocopy machine, please include a copy of the front and back of your actual credit card in your fax or mail envelope.)

 

1.) CC number: ______________________________ Expires: ____________
CVV#*: ________ CustSvc Telephone # from CC:____________________

2.) CC number: ______________________________ Expires: ____________
CVV#*: ________ CustSvc Telephone # from CC:____________________

3.) CC number: ______________________________ Expires: ____________
CVV#*: ________ CustSvc Telephone # from CC:____________________

 

* Note: A "CVV/CVC" number is a three-digit "security code" number printed directly on the back of your Visa or MasterCard. The code is located on the back of the card, in the signature area, and is the last three digits presented (immediately following your credit card number).

The billing address to which my credit card statements are mailed is:

 

Street: ________________________________________________________________

City/St/Zip/Country: __________________________________________________

 

If the above address is a P.O. Box or is an address other than your permanent residence, please indicate your permanent address here:

 

Street: ________________________________________________________________

City/St/Zip/Country: __________________________________________________

 

INTERNATIONAL CUSTOMERS: As part of our verification process, we will contact your financial institution to verify your address information. This process may hinder the reactivation of your account; therefore, we offer our customers another option. You can completely bypass this step by faxing us a copy of a recent credit card statement. The credit card statement must show your name, address and credit card number. You may black out any other information that you would prefer we not see.



Confirmation: I consent to the collection, use and disclosure of my personally-identifiable information as provided for in the Terms of Service and the Privacy Policy. This Preferred Customer Agreement incorporates and reaffirms my acceptance of the Terms of Service.

Billing: As a frequent and active user of this Service, I accept responsibility for all activity and charges related to my account. If this Service is unable to collect payments for charges related to my account, I understand that each payment method that I have provided to this Service may be re-billed until such amounts are collected. I authorize this Service to disclose my personally-identifiable information to third parties for the purpose of proving the legitimacy of any charge. I understand that my credit rating may be adversely impacted if I fail to make timely and sufficient payments to this Service or to any third party collection agency.

Fraudulent Activity: I agree that I will only provide this Service with payment methods which I am authorized to use. If I use this Service or any payment method fraudulently or without authorization, I acknowledge that this Service may disclose my personally-identifiable information to law enforcement agencies. Even if my use of this Service is fraudulent or unauthorized, I remain personally responsible for all charges related to my account and acknowledge that I may be subject to litigation.

Cancellation: I am aware that I can cancel my account at any time. To cancel my account, I will contact this Service directly by using the Online Cancellation Form or the Online Help Assistant, by calling Customer Care at 1-800-437-4363, or by sending a written cancellation notice to Customer Care at 3395 S. Jones Blvd., Suite 22, Las Vegas, NV, 89146, USA.

CONFIRMATION OF IDENTITY

(Note: The following information is not entered into any electronic database or storage retrieval system. Your personal data is 100% safe.)

 

My Social Security Number is: _____________________________ (U.S. only)
(Note: SSN# for identity verification purposes only and is not stored in any computer database)

My Date of Birth is: _________________________________________

My Phone number is: _______________________________________

My primary email address is: _________________________________

My alternate email address is: ________________________________
(Note: You must provide at least one permanent, traceable, email address which is not free or web-based.)

Customer Signature: _______________________________________________

Customer Name (print): _____________________________________________

Date: ______________________

 
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